Terms of Use

Effective Date: March 30, 2026
Last Updated: March 30, 2026

Welcome to Plantalk.ai, operated by Plantalk LLC (“Plantalk,” “we,” “our,” or “us”).

These Terms of Use (“Terms”) govern your access to and use of our website, applications, products, services, and related features, including but not limited to Plantalk App, EZplant, Plantiemoji, and any AI-powered plant care tools (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services or make purchases through our website.

By using our Services, you represent that you have the legal capacity to enter into this agreement.

2. Description of Services

Plantalk provides AI-powered indoor gardening and plant care solutions, including:

  • plant care software and mobile applications
  • AI diagnosis and care recommendation tools
  • image and video-based plant analysis
  • connected hardware devices and accessories
  • pre-order and retail sales of products
  • business and distributor support services

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.

3. Account Registration

Certain features may require you to create an account.

You agree to provide accurate, current, and complete information and to keep your account credentials secure.

You are responsible for all activities that occur under your account.

4. Orders, Pre-Orders, and Payments

All purchases made through our website are subject to product availability and acceptance.

For products in pre-sale or pre-order status, including Plantiemoji, estimated shipping dates are provided for reference only and may change due to manufacturing, logistics, regulatory, or supply chain conditions.

We reserve the right to:

  • limit quantities
  • refuse or cancel orders
  • correct pricing errors
  • issue refunds where appropriate

Payment processing is handled by secure third-party payment providers integrated with Shopify.

5. Product and AI Disclaimer

Our Services, including AI-generated plant diagnosis, care recommendations, and consultation features, are provided for informational and guidance purposes only.

Plant health outcomes may vary depending on environmental conditions, user actions, and sensor accuracy.

We do not guarantee that any recommendation, diagnosis, or suggested care plan will produce a specific result.

Users remain solely responsible for decisions made based on our AI-generated outputs.

6. User Content

You may upload content such as:

  • plant images
  • videos
  • text descriptions
  • care logs
  • chat messages
  • feedback

By submitting content, you grant Plantalk a worldwide, non-exclusive, royalty-free license to use, store, process, display, and analyze such content solely for providing and improving the Services.

You represent that you own or have the right to submit such content.

7. Acceptable Use

You agree not to:

  • misuse or interfere with the Services
  • upload unlawful, infringing, or harmful content
  • attempt unauthorized access to systems
  • reverse engineer hardware, software, or AI models
  • use the Services for fraudulent purposes
  • resell Services without written authorization

For distributors and channel partners, separate commercial agreements may apply.

8. Intellectual Property

All content, branding, software, designs, text, graphics, trademarks, product names, and technology on this website are owned by or licensed to Plantalk LLC.

This includes, without limitation:

  • Plantalk
  • Plantalk App
  • EZplant
  • Plantiemoji

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. Third-Party Services and Links

Our website may contain links to third-party services, including external domains such as EZplant and partner websites.

We are not responsible for third-party content, services, policies, or practices.

10. Limitation of Liability

To the maximum extent permitted by law, Plantalk LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services.

Our total liability shall not exceed the amount paid by you for the relevant product or service.

11. Warranty Disclaimer

The Services and products are provided on an “as is” and “as available” basis.

We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Returns and Refunds

Returns, refunds, and cancellations are subject to our separate Refund Policy and Pre-order Policy, where applicable.

13. Termination

We reserve the right to suspend or terminate access to the Services at our sole discretion if you violate these Terms.

14. Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

15. Changes to Terms

We may update these Terms from time to time.

Updated versions will be posted on this page with the revised date.

Continued use of the Services constitutes acceptance of the updated Terms.

16. Contact

For questions regarding these Terms, please contact:

Plantalk LLC
Email: hi@plantalk.ai
Download on the App Store